Support

What to include

Please describe what happened, which device and iOS version you are using, the game name, and the puzzle date. Do not send passwords or other sensitive personal information.

Common questions

Do I need an account?

No. Pocket Almanac does not have accounts or sign-in.

Why did my app streak reset?

Native app progress is stored only on that device. Deleting the app, resetting local data, or moving to another device starts a separate local streak. Website and app streaks are intentionally independent.

Why did my Ballpark streak reset?

Ballpark keeps separate streaks in the browser and on your device. Clearing site data, changing browsers, or resetting app data starts a new streak in that place. Practice games and replays do not extend either streak.

How do I change the daily reminder?

Open Settings inside the app to change its time or turn it off. If notifications were denied, you can allow them in iOS Settings.